Privacy Policy
Last updated: June 5, 2026
James Creative Agency ("James Creative," "we," "us," or "our") operates the public website at www.jamescreative.agency. This Privacy Policy explains how we handle information when you visit the website, submit an inquiry, or contact us by email.
This policy applies to the public website. If you become a client or collaborator, project materials, proposals, contracts, invoices, and confidential business information may also be covered by separate agreements.
Information We Collect
When you submit an inquiry or email us, we may collect the information you choose to provide, such as:
- Name.
- Email address.
- Location, if you choose to provide it.
- Information about your business, project, goals, or needs.
- Any additional details you include in your message.
Please do not submit sensitive personal information through the inquiry form, such as government ID numbers, payment card numbers, account passwords, health information, or information about children.
Like most websites, we may also receive basic technical information, such as:
- Pages visited and general site usage.
- Browser, device, and approximate location information.
- Referring pages or links.
- IP address and server log information.
- Cookie or analytics information.
How We Use Information
We use information to:
- Respond to your inquiry.
- Understand your needs and context.
- Communicate about possible or active work.
- Operate, secure, troubleshoot, and improve the website.
- Maintain reasonable business records.
We do not sell personal information, and we do not use the details you send us for targeted advertising.
Inquiry Form and Email Handling
The inquiry form collects the fields listed above and sends them to us by email.
Website inquiry submissions are used to evaluate and respond to your request. The form may also use basic spam-prevention measures to help protect the website and inbox.
Analytics and Cookies
The website uses analytics tools to understand general site activity, such as which pages are visited, how people find the site, what devices are used, and whether links and media are working.
Analytics is intended to measure website activity, not collect the personal details you submit through the inquiry form. Inquiry-form fields — names, email addresses, message text, and project details — are not sent to analytics tools.
Analytics tools may use cookies or similar technologies to recognize visits and measure website activity. You can control or delete cookies through your browser settings, and use available browser privacy tools to limit analytics collection.
The website does not use advertising or social media tracking pixels, remarketing tags, or advertising audience-building tools. If that changes, we will update this Privacy Policy before those tools are enabled.
Links to Other Websites
The website may link to other websites and related ventures. Their privacy practices are governed by their own policies.
How We Share Information
We do not sell personal information.
We may share limited information with service providers that help operate the website, deliver email, provide analytics, or support normal business operations. These providers are expected to use the information only to provide their services.
We may also disclose information if required by law or needed to protect the website, our business, or others.
Retention
We keep inquiry and email information only as long as reasonably needed to respond, manage business records and relationships, resolve disputes, or meet legal or accounting obligations. Server logs are retained according to hosting and security needs.
Security
We use reasonable measures to protect personal information, and the website is served over HTTPS.
No website, hosting system, or email transmission is completely secure. Please avoid sending highly sensitive information through ordinary email or website forms.
Your Choices
You may choose not to provide optional form fields, and you may contact us by email instead of using the form.
You may ask to access, correct, or delete personal information we maintain about you, subject to legal, security, and business recordkeeping needs.
California and U.S. Privacy Notes
James Creative is California-based, and this policy is written with California website privacy expectations in mind. California residents may have additional privacy rights depending on which California privacy laws apply.
We do not sell personal information or share it for targeted advertising. If that changes, we will update this Privacy Policy and provide any required privacy choice before the change takes effect.
Browser Privacy Signals
Some browsers offer Do Not Track or similar privacy signals. The website does not change behavior in response to Do Not Track signals. Where legally required and technically applicable, we will honor browser-based opt-out signals.
Children
The website is intended for business and general-audience use. It is not directed to children, and we do not knowingly collect personal information from children under 13.
Updates
We may update this Privacy Policy from time to time. When we do, we will update the Last updated date above.